Navapbc.com Website Review

WE BELIEVE THAT GOVERNMENT SERVICES CAN BE SIMPLE, EFFECTIVE, AND ACCESSIBLE TO ALL. Nava is a public benefit corporation working with government agencies to improve their digital services. We’re a team of engineers, designers, and product builders that were brought in to help fix HealthCare.gov in the winter of 2013. Today, we’re working with the Department of Veterans Affairs and Medicare as well as continuing our work on HealthCare.gov. We’re now the state and federal agencies modernize their services. There’s a lot to do, and we’re just getting started. Since the launch of HealthCare.gov, over 23 million people have enrolled in health insurance through the federal and state exchanges, The ecosystem is complex – from insurance companies to call centers to other government contractors – but we work with the Centers for Medicare & Medicaid Services to run core flows and pieces of infrastructure on HealthCare.gov. We redesigned HealthCare.gov’s application process, enrolling people at a 50% higher rate than the legacy application. We also built the Scalable Login System (SLS), which replaced the legacy identity management system that cost $250 million to build. Together with CMS, we’re able to save tens of millions of dollars while simultaneously launching modern systems with orders of magnitude better performance. Recently, we migrated MyMedicare.gov off of its own legacy identity system, and are now managing over 63 million user accounts across. MODERNIZING VETERANS AFFAIRS APPEALS PROCESSING FOR SPEED AND TRANSPARENCY. There are 4.5 million Veterans currently receiving disability benefits, and a backlog of almost half a million appeals waiting to be resolved. The backlog is growing, and each appeal takes on average five years We’re working with the Digital Services at the Veterans Affairs (DSVA) to research, build, and deploy services and tools for the appeals. We’re also building functionality to help Veterans have more visibility into the appeals process.