Playvox.com Website Review

your qa process, simplified identify customer service problems without spreadsheets.. integrated qa process with coaching and lms monitor, coach, and train. tools for the entire agent life cycle monitor service, measure kpis, coach, train and motivate your agents. your qa process, simplified identify customer service problems without spreadsheets.. integrated qa process with coaching and lms monitor, coach, and train. tools for the entire agent life cycle monitor service, measure kpis, coach, train and motivate your agents.. everything you need to evaluate service quality in one centralized place. playvox is a quality as*urance software that simplifies your work and allows you to accomplish better results, no matter the channel or size easily evaluate, filter and prioritize customer interactions. as*ign quality workloads and give real-time feedback. see the big picture without any has*le. generate quality and performance reports to identify customer service problems and empower improve customer service by coaching and training your agents to quickly change bad behaviors, and we know security is very important to you, as it is to us. which is why playvox is soc 2 type i compliant. we have a soc 2 type i report, available upon request and under nda. for more information contact. transform your qa process across all omnichannel customer interactions. easily evaluate and identify customer service problems. give agents real-time feedback and have control of all your operations in one. monitor quality and measure your service more efficiently while driving continuous. optimize your quality operations and empower your agents by giving them visibility and real-time feedback on what they can improve. keep. we use playvox as a unifying platform in all our offices: china, poland, us and spain. it allows us to set up the same standards and custom dates to track our qa several months at the time and follow the team progress” “playvox was the best alternative for a qa software, as it offered multiple features such as quality, performance and coaching. the major