Reamaze.com Website Review

customizable and embeddable faq center to help customers help themselves.. re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.. re:amaze helps amazing companies deliver better customer service and customer engagement.. support customers via email, chat, social, sms, and voip in one shared inbox. re:amaze combines email, social media, mobile, and chat conversations seamlessly so your customers can reach you however they want. collaborate with teammates using as*ignments, notes, and shared views. easily manage your customer conversations from multiple storefronts or websites, whether you have one or one hundred. our full featured at enervee we’ve been using reamaze for more than 2 years now and just completed a thorough market review including zendesk and freshdesk. we decided to stick with reamaze as they continue to improve their platform while focusing on the features that really. attract and convert more customer using modern chat features. send automated and targeted messages to customers for better engagement using cues. chat with customers in real time even when you're not at your desk. set customizable office hours to set expectations with customers. let preview customer's message as they type so you're always a step ahead. use our unique peek functionality to co-browse. what we love about reamaze is the fact that it helps us provide better support to our customers. it's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. without reamaze, it would be cu*bersome to manage all our. know your customers. empower your team with real time customer data. monitor customers’ browsing activity, shopping data, and geolocation on your site and message them directly. view custom profile data about your customers when they chat with your team. automatically pull data from 3rd party apps or integrate your we’ve grown with reamaze from just 1 operator to almost 30 now. we joined because of the simplicity and stayed for how they continue to